Privacy Policy

1. Information We Collect

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We may collect personal information when you interact with our services, such as:

• Personal Details: This includes your name, address, phone number, and email address.

• Payment Information: Your billing address, credit card details, and other payment information when you make a purchase.

• Project Information: Details related to the interior design services you request, including project preferences, design specifications, and measurements.

• Website Activity: Information collected through cookies or other tracking technologies when you visit our website, including IP address, browser type, and browsing behavior.
   

2. How We Use Your Information

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We use your personal data for the following purposes:

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• To provide our services: This includes using your contact details and project information to deliver bespoke interior design services, process orders, and coordinate deliveries.

• To improve our services: Your feedback, preferences, and interaction with our website help us enhance the quality and efficiency of our offerings.

• To communicate with you: We may contact you for administrative purposes, project updates, or in response to inquiries.

• To process payments: Your financial information is used solely to complete transactions and ensure secure payment processing.
   

3. How We Protect Your Information
 

Bridge Town Interiors employs robust security measures to protect your personal information from unauthorized access, alteration, or destruction. We implement encryption technologies, secure payment processing systems, and regular monitoring of our systems to ensure the highest level of security for your data.
 

4. Sharing Your Information
 

We respect your privacy and will never sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
 

• Service Providers: We may share your data with trusted partners (e.g., payment processors, delivery services) who assist in delivering our services or fulfilling orders.

• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or regulatory inquiry.

• Business Transfers: In the event of a business transaction, such as a merger or acquisition, your personal data may be transferred to the new entity, but we will ensure your information continues to be protected.
   

5. Your Rights Under UK Law
 

Under the UK Data Protection Act 2018 and the GDPR, you have the following rights regarding your personal data:
 

• Right to Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct any inaccurate or incomplete data we hold.

• Right to Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.

• Right to Restrict Processing: You can request the restriction of your data processing under specific conditions.

• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

• Right to Data Portability: You may request a copy of your data in a structured, commonly used format for transfer to another provider.
   

To exercise any of these rights, please contact us at the details provided below.
 

6. Cookies and Tracking Technologies
 

Bridge Town Interiors may use cookies and similar tracking technologies to enhance your online experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and improve the functionality of our website. You have the option to accept or decline cookies via your browser settings, although disabling cookies may affect the performance of some website features.
 

7. Data Retention
 

We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.
 

8. International Data Transfers
 

In certain cases, your personal data may be transferred to and processed outside the United Kingdom, where privacy laws may differ. However, we ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.
 

9. Changes to This Privacy Policy
 

Bridge Town Interiors reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. We encourage you to periodically review this policy to stay informed about how we protect your information.
 

10. Contact Us
 

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at:

Email: info@bridgetowninteriors.com